Privacy Policy
Who we are
Bol Supply respects your privacy. This policy explains which personal data we collect through our website and in our business relationships, why we collect it and how we protect it.
Bol Supply is responsible for processing your personal data:
- Bol Supply, owned by Fleur Bollaart
- Utrecht, the Netherlands
- Chamber of Commerce (KvK): 66064872
- Email: info@bolsupply.com
We process personal data in line with the EU General Data Protection Regulation (GDPR).
What data we collect and why
We only collect the data we need. We never sell your personal data.
Situation | Data | Purpose | Legal basis |
|---|---|---|---|
Contact form or email | Name, company name, email address, phone number, your message | Answering your question or request | Legitimate interest |
Business customers and suppliers | Name and contact details of your contact person, company details, order and invoice details | Processing orders, deliveries, invoicing and payments | Performance of a contract; legal obligation |
Website visits | IP address, browser and device type, pages visited, time of visit | Keeping the website secure and working | Legitimate interest |
Website statistics | Anonymised or pseudonymised usage data via Google Analytics | Understanding how visitors use our website and improving it | Consent |
We do not knowingly collect sensitive personal data. Our website is intended for businesses, not for consumers or children.
Cookies and analytics
Our website uses functional cookies that are needed for the site to work. These do not require consent.
With your consent, we also use analytics cookies from Google Analytics, loaded via Google Tag Manager. They help us see how visitors use the website. We do not use these cookies to identify you personally, and we have set up Google Analytics in a privacy-friendly way where possible.
You choose which cookies you accept when you first visit our website. You can change or withdraw your consent at any time via the cookie settings on our website or in your browser. See our Cookie Policy for more details.
Who we share data with
We only share personal data with parties that help us run our business, and only as far as needed:
- Odoo – hosting of our website, contact forms and business administration
- Google – email and website analytics (Google Analytics, Google Tag Manager)
- Our accountant – bookkeeping and tax returns
- Carriers and logistics partners – delivering orders
Where required, we have a data processing agreement with these parties. We may also share data when the law requires us to.
Some providers, such as Google, may process data outside the European Economic Area. In that case, the transfer is protected by appropriate safeguards, such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.
How long we keep your data
We do not keep personal data longer than necessary:
Data | Retention period |
|---|---|
Contact form messages and emails without a business relationship | Up to 2 years after our last contact |
Customer and supplier data, orders and invoices | 7 years, as required by Dutch tax law |
Analytics data | Up to 14 months |
Security
We take appropriate technical and organisational measures to protect your personal data against loss and unauthorised access. Our website uses a secure HTTPS connection, and access to our systems is protected with strong passwords and two-factor authentication where available.
Your rights
Under the GDPR, you have the right to:
- access the personal data we hold about you
- have incorrect data corrected
- have your data deleted
- restrict or object to the processing of your data
- receive your data in a structured format (data portability)
- withdraw your consent at any time, for example for analytics cookies
To exercise your rights, email us at info@bolsupply.com. We will respond within one month.
If you are not satisfied with how we handle your personal data, please contact us first. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Changes to this policy
We may update this privacy policy from time to time. The latest version is always available on this page.
Last updated: November 2026
Questions about this policy? Email us at info@bolsupply.com.